John & Kelly are exceptionally well informed and helpful. Similarly, Claudio (lead installer) showed excellent knowledge and enthusiasm. We have recommended Stone Connection Granite to Crowder-Banks and will happily refer others to you.Thanks for all of your help in making this such a successful project.
Two words: Customer Service... In a day and time where no one cares, you seem to wont to provide quality service and a quality product. We enjoyed working with a small local business owned by a family. Our experience from picking our our stone to installation was wonderful.
Over the years we have doubled the cost and time needed to complete any project in our home. History has always proved us right- until now. Not only was the estimate for granite and installation correct, but exactly on time! Stone Connection surpassed our greatest expectations! Thank you- excellent product, installation and service..
The installation is perfect - there is not a flaw in the countertop. You did a superb job - people who have seen the countertop have remarked that the seam is much better than others they have seen. Thanks so much - we love the countertop!
If everyone were as reliable, personable, and professional as you folks, the world would be a much better place!
If the best possible customer service is your goal, you succeeded 100%! We couldn't be happier!
Without reservation, I'd use SC again and recommend the company, the sales people, and the fabricating team to anyone who wants a thorough, professional job. Also, I believe the owners truly care about their customers. This is apparent in the quality of their work, but more important, the way they interacted with me, professional and very caring.
We went to Stone Connection and found superior customer service from both Kelly & John Motes. Kelly helped with the sink, faucet & edging choices. When we were ready for the installation, they arrived exactly on time! John was exact with his measurements & directed the installers to perfection if they had any questions. The installers were extremely professional in all aspects & the job turned out perfect! John is truly "hands on" with his business. It is so important to deal with true professionals because as we all know there are a lot of businesses that claim to be professional & are truly a disaster for a remodel. Definitely go with Stone Connection and you will be truly satisfied!! We really like our new granite & would recommend Stone Connection Granite Interiors as a "must" for your new granite countertops!
We are highly satisfied with Stone Connection Granite Interiors. When the granite we selected was deemed irreparably damaged, Kelly searched for and found a very similar stone and brought it to their shop for our approval. John and his crew were meticulous in measuring, cutting, and installing the countertops. The granite was delivered on the date promised and installation went smoothly. The crew was punctual, polite and professional. The seams were matched perfectly; the surface is without blemish. We will recommend Stone Connection Granite Interiors to our friends!
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Alliance Kitchen & Bath, LLC